Online Reputation Management
Turn First Impressions into Lasting Trust
At Pinaka Digital, our Online Reputation Management (ORM) services ensure your brand is represented positively across every touchpoint—building trust, nurturing loyalty, and driving measurable business impact.
Our agency could be an ideal partner for you if…
You want to Command Attention from the Very First Impression
We specialise in social listening and identifying negative PR, feedback and reviews in real time. Whether it surfaces on social media platforms, consumer forums or across any corner of the web
Our team ensures that clients are immediately informed and equipped with tailored ORM strategies to address issues swiftly, protect brand reputation and turn challenges into opportunities for building trust
You want to know market sentiment for your brand
Looking to understand how the market truly perceives your brand
Our team provides you with in-depth, data-driven insights into customer sentiment and overall market perception of your brand, helping you understand not just what people are saying, but also how those conversations influence trust & long-term brand value
You want to benchmark your brand’s performance and gain deeper competitor and market intelligence
We help you understand how rivals are perceived, what strategies they employ and where opportunities lie for your brand to stand out and lead the conversation
Social Listening
We track conversations across digital platforms to know what people are saying about your brand
Brand Sentiment Analysis
Our team measure customer emotions and perceptions to understand how your brand is truly viewed
Market & Competitive Intelligence
Sharing insights about competitors and industry trends with your team to stay ahead of the curve
Online Reviews Monitoring
We monitor, manage and respond to reviews that shape customer trust and decisions
Presence Management & Strategy
Make sure to build and maintain a strong, consistent brand image across all digital touchpoints
Social Media Ticketing
Pinaka team streamline customer queries and responses with organised & real-time issue resolution
- Real-Time Monitoring : We track brand mentions, reviews and conversations as they happen to keep you ahead
- Proactive Crisis Management : Early alerts and quick action plans help prevent small issues from becoming big problems
- Data-Driven Insights : Our analytics uncover customer sentiment and competitor strategies to guide smarter decisions
- Tailored ORM Strategies : Every brand is unique, so we design customised solutions that fit your goals and industry
- Stronger Customer Trust : By managing perceptions consistently, we help you turn interactions into lasting brand loyalty
